Zendesk Suite vs Intercom for a 10-person team

Plan for plan, first year, required fees included. Move the slider to your headcount.

Both checked Oct 28, 2026 on the vendors' own pricing pages

Seats10

The short answer

See the plan-by-plan totals below.

First-year cost = price × billed seats × 12, plus one-time fees. Where only one billing option is published, that price is used.

Zendesk Suite plans

Support Team: $19 per seat per month

Suite Team: $55 per seat per month

Suite Professional: $115 per seat per month

Essential: $29 per seat per month

Advanced: $85 per seat per month

Expert: $132 per seat per month

Your customer support is one line of the bill.Add the rest of the stack to see the real monthly number.