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Customer support · Intercom
Last checked Oct 28, 2026 on the official pricing page. Re-checked every 48 hours.

Intercom pricing

Quick answer: Intercom costs $29 to $132 per seat per month in the US, at the best billing option shown. Checked Oct 28, 2026 on the official pricing page.

AI-first customer service platform for SaaS and online businesses.

Essential

$29
per seat / mo, billed yearly
10 seats$290 / mo
Onboardingnone
First year$3,480
  • Shared inbox and ticketing
  • Messenger
  • Public help center

Advanced

Most teams
$85
per seat / mo, billed yearly
10 seats$850 / mo
Onboardingnone
First year$10,200
  • Workflow automation
  • Multiple team inboxes
  • 20 free Lite seats

Expert

$132
per seat / mo, billed yearly
10 seats$1,320 / mo
Onboardingnone
First year$15,840
  • SSO and HIPAA support
  • SLAs
  • 50 free Lite seats
First-year difference between the two lowest paid plans at your seat count.
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Costs that are not on the plan card

Fin AI Agent: from $0.99 per outcome

Copilot: $29/agent/month

Proactive Support Plus: $99/month

Notes from the pricing page

Pricing page shows Essential $19 promo (35% off) for new customers

Billing split from official help article

Questions teams ask

How much does Intercom cost?

Intercom costs $29 to $132 per seat per month in the US, at the best billing option shown. Checked Oct 28, 2026 on the official pricing page.

Is there a free version of Intercom?

No free plan is listed. The lowest paid plan is Essential at $29 per seat per month.

Is Intercom cheaper on annual billing?

Yes. Paying yearly cuts the monthly price by Essential 26%, Advanced 14%, Expert 5%. You commit for 12 months in return.

What does Intercom cost for a 10-person team?

On Advanced, a 10-person team pays about $10,200 in the first year at the best billing option, including any required onboarding fee.

Does Intercom have hidden costs?

Fin AI Agent: from $0.99 per outcome. Copilot: $29/agent/month. Proactive Support Plus: $99/month.