Last checked Oct 28, 2026 on the official pricing page. Re-checked every 48 hours.
Zendesk Suite pricing
Quick answer: Zendesk Suite costs $19 to $115 per seat per month in the US on its public plans, at the best billing option shown. Checked Oct 28, 2026 on the official pricing page.
Omnichannel customer service helpdesk for mid-size and larger teams.
Support Team
- Ticketing only
- Automations and triggers
- 5 AI resolutions/agent/month
Suite Team
Most teams- Messaging and live chat
- Telephony
- AI agents
Suite Professional
- Skills-based routing
- IVR
- 10 AI resolutions/agent/month
Suite Enterprise
- Sandbox
- Custom agent roles
- Approval workflows
Costs that are not on the plan card
Copilot: $50/agent/month (annual)
Extra AI resolutions: $1.50 committed, $2.00 pay-as-you-go
Notes from the pricing page
Annual billing 20% off
No seat minimum stated
Questions teams ask
How much does Zendesk Suite cost?
Zendesk Suite costs $19 to $115 per seat per month in the US on its public plans, at the best billing option shown. Checked Oct 28, 2026 on the official pricing page.
Is there a free version of Zendesk Suite?
No free plan is listed. The lowest paid plan is Support Team at $19 per seat per month.
Is Zendesk Suite cheaper on annual billing?
Yes. Paying yearly cuts the monthly price by Support Team 24%, Suite Team 20%, Suite Professional 23%. You commit for 12 months in return.
What does Zendesk Suite cost for a 10-person team?
On Suite Team, a 10-person team pays about $6,600 in the first year at the best billing option, including any required onboarding fee.
Does Zendesk Suite have hidden costs?
Copilot: $50/agent/month (annual). Extra AI resolutions: $1.50 committed, $2.00 pay-as-you-go.