Last checked Oct 28, 2026 on the official pricing page. Re-checked every 48 hours.
Freshdesk pricing
Quick answer: Freshdesk costs $19 to $89 per seat per month in the US, at the best billing option shown. Checked Oct 28, 2026 on the official pricing page.
Ticketing helpdesk for small to mid-size support teams.
Growth
- Ticketing and shared inbox
- Knowledge base
- 500 AI agent sessions
Pro
Most teams- Custom dashboards
- Intelligent routing
- Multiple SLAs
Enterprise
- Skill-based routing
- Sandbox
- Audit logs
Costs that are not on the plan card
Freddy AI Copilot: $29/agent/month (Pro+)
Extra AI agent sessions: $49 per 100
Notes from the pricing page
Monthly prices not shown; page says save 20% annually
No free plan shown; 14-day trial
Questions teams ask
How much does Freshdesk cost?
Freshdesk costs $19 to $89 per seat per month in the US, at the best billing option shown. Checked Oct 28, 2026 on the official pricing page.
Is there a free version of Freshdesk?
No free plan is listed. The lowest paid plan is Growth at $19 per seat per month.
Is Freshdesk cheaper on annual billing?
The vendor does not show a separate annual discount for these plans on its US pricing page.
What does Freshdesk cost for a 10-person team?
On Pro, a 10-person team pays about $6,600 in the first year at the best billing option, including any required onboarding fee.
Does Freshdesk have hidden costs?
Freddy AI Copilot: $29/agent/month (Pro+). Extra AI agent sessions: $49 per 100.