Customer support · Help Scout
Last checked Oct 28, 2026 on the official pricing page. Re-checked every 48 hours.

Help Scout pricing

Quick answer: Help Scout costs $25 to $75 per seat per month in the US, at the best billing option shown. It has a free plan. Checked Oct 28, 2026 on the official pricing page.

A friendly shared inbox and help desk for small support teams.

Seats10

Standard

$25

per seat / mo, billed yearly

10 seats$250 / mo

Onboardingnone

First year$3,000

Plus

Most teams

$45

per seat / mo, billed yearly

10 seats$450 / mo

Onboardingnone

First year$5,400

Pro

$75

per seat / mo, billed yearly

10 seats$750 / mo

Onboardingnone

First year$9,000

First-year difference between the two lowest paid plans at your seat count.

Add to my stack

Costs that are not on the plan card

AI resolutions: $0.75 each

Extra inboxes: $12/month ($10 annual)

Extra Docs sites: $24/month ($20 annual)

Notes from the pricing page

AI Answers resolutions billed separately per resolution

Questions teams ask

How much does Help Scout cost?

Help Scout costs $25 to $75 per seat per month in the US, at the best billing option shown. It has a free plan. Checked Oct 28, 2026 on the official pricing page.

Is there a free version of Help Scout?

Yes. Free plan with 1 inbox.

Is Help Scout cheaper on annual billing?

Yes. Paying yearly cuts the monthly price by Standard 17%, Plus 17%, Pro 17%. You commit for 12 months in return.

What does Help Scout cost for a 10-person team?

On Plus, a 10-person team pays about $5,400 in the first year at the best billing option, including any required onboarding fee.

Does Help Scout have hidden costs?

AI resolutions: $0.75 each. Extra inboxes: $12/month ($10 annual). Extra Docs sites: $24/month ($20 annual).